Proxy Switcher Support

Ticket system

 To submit a new ticket

 To check status of your ticket


Frequently Asked Questions

  • Where can I donwload Pro version installation?

    • There is only one installator which contains both Standard and Pro versions. Available features are determined by your keycode.

  • I placed an order but haven't received the keycode yet?

    • Often reason for that is mail getting stuck in your spam filters, so check them. Sometimes orders have to be manually verified for transaction safety reasons thus it can take time. If you haven't received your keycode in 24 hours - submit a ticket.

  • How do I get updated versions?

    • Just install latest version from site, it will remain registered if you have the key.




  Proxy and Program Related Questions

  • What does each proxy status mean?

    • There is no 100% anonymity as such on the Internet. Any proxy server by design provides some degree of cloaking. Different server types can counter specific attacks.

        Alive - provides basic anonymity - your IP won't show up in default web server logs.

        (Alive) - same as previous but supports SSL connections.

        Anonymous - proxy server doesn't include your IP in the extra headers. These headers by default are not logged.

        (Anonymous) - same as previous, but supports SSL connections.

        Elite-Anonymous - this server doesn't send any additional headers at all. Can be countered by use of Java.

        Private - server is password protected.

  • How many high-anonymous and elite servers are there?

    • It's hard to say how many high anonymous servers there are alive at a time. For public lists rough estimate are that only 5-10% of alive servers are actually high anonymous. Private lists usually have more. That's why it's important for Proxy Switcher to check for actual state of the servers.


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